Feb 28 2014

Zealous reports from first users of mobile defects app conjectMI

Following the recent acquisition of mobile-first developer Wapp 6, the first customer deployments of our conjectMI Mobile Inspections & Defects Management software are now live. I caught up with Matt Ottaway, our head of key account management to find out a bit more about how customers were using the software.

before conjectMI, how were our customers managing the inspection & defects processes? 

Matt Ottaway

Some were capturing site defects using our older defects management software application which is used on “rugged-ised” Windows 6 mobile devices, others were using tablets with platform specific software which had functionality to capture images and later upload the details to their internal systems. And some were instructing their teams to use their own mobile devices to take pictures of the defect and attach the images to spreadsheets which were then emailed to their sub-contractors to notify them of the snag. The spreadsheet formed the basis of a check-list or punch-list which would be manually managed and shared by an administrator.

What pain points are customers trying to remedy with conjectMI? 

Several liked the ability to configure the system to suit individual project and reporting requirements themselves. This eliminated the cost of having to go back to the software vendor for consultancy services. The multi-platform availability of the application was especially appealing as our customers and their sub-contractors use a range of devices platforms; being wedded to one device or platform restricted their options. Also, with their supply chain getting free access and use of the software, they could see from a compliance perspective that they could integrate their sub-contractors with each information workflow and achieve efficiency & productivity savings straight away.

Now that the software is in use, whats the real-life experience of users?

The feedback from a variety of customers has been very encouraging.  For instance, here’s what Lend Lease told me this morning:

“So far, our experience of implementing conjectMI on the first few projects has been a very positive one. The application has a number of really useful features and although it is new to the UK, it is clearly a very mature product.  From our pilot projects, the users have informed us that the interface is incredibly friendly and intuitive. The ability for our supply chain to use their own readily available mobile devices is another added bonus. From a management point of view the reporting capabilities appear to be good and, as administrators, we have control over the ongoing configuration and setup of the system which is very important to us” 

Chris Webster, Lend Lease Applications Practice Manager EMEA

Whats next for you and conjectMI? 

Well, the team are going to be kept busy over the coming months. We have deployments scheduled for several more CONJECT customers. The addition of conjectMI to our project controls portfolio has opened up new conversations and opportunities with business units within our customer base. For example, several customers offer facility management services alongside design and construction. They’ve recognised that conjectMI could streamline and reduce the time and costs involved with facility surveys, audits and checklists. In the next few weeks we hope to sign a range of pilot projects for conjectMI with these companies. And with the first conjectMI product enhancement due next month, the development roadmap promises exciting times ahead!

To find out more about conjectMI click here.

Related posts: Which mobile platform to use in AEC environments?



About the author

Michelle Mason

Michelle Mason leads the UK and MEAP Marketing team, with far too many years in B2B marketing to mention. A CONJECT newbie, Michelle is eagerly climbing a steep learning curve.

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